Zeda.io

AI Tool Description

Zeda.io

Zeda.io is an AI-powered product discovery and strategy platform designed to help customer-focused teams in product management. With Zeda.io, teams can uncover customer problems, make data-driven decisions on what to build next, and create effective product strategies to drive business outcomes.

Customer Insights

The Customer Insights feature of Zeda.io enables teams to capture and centralize feedback from multiple channels. By collecting and connecting feedback data using widgets, portals, and integrations with customer support tools, teams gain valuable insights into customer needs and uncover potential product opportunities. Zeda.io also allows for user research and rapid prototyping, helping to validate ideas and incorporate user feedback into the product development process. Moreover, by associating revenue data with customer feedback and product features, teams can analyze the business impact of their decisions and prioritize accordingly.

AI Product Intelligence

The AI Product Intelligence feature of Zeda.io leverages machine learning to provide teams with AI-powered insights for making informed product decisions. By analyzing feedback, sentiments, customer segments, and revenue data, Zeda.io's AI layer translates these data points into actionable insights. This allows teams to gain a comprehensive understanding of the business and customer perspectives. The AI-enhancement layer is explicitly designed for product teams, enabling them to segment data based on various customer attributes, such as location, demographics, custom cohorts, NPS, and revenue. With AI-powered insights, teams can make data-driven decisions on what features or improvements to prioritize and build into their products.

Strategy Plan

Zeda.io's Strategy Plan feature helps teams create effective product strategies and measure outcomes. With strategy maps and visual workflows, teams can align their efforts and visualize progress in a centralized view. This eliminates the need for switching contexts and enhances collaboration among team members. Additionally, Zeda.io allows teams to connect Objectives and Key Results (OKRs) with product initiatives, enabling them to measure delivery confidence and track progress in real-time. By having a clear strategy plan, teams can ensure that their product development aligns with business goals and drives desired outcomes.

From uncovering customer problems to deciding what to build next and creating product strategies, Zeda.io provides customer-focused teams with AI-powered tools to make informed decisions and drive the success of their products.